Modern Slavery Statement – Flowers New Addington

Our Zero Tolerance Approach

At Flowers New Addington, we uphold the highest ethical standards and are committed to eradicating modern slavery and human trafficking in all aspects of our business. We operate a zero-tolerance policy towards all forms of modern slavery, both within our own operations and throughout our supply chains. As a trusted florist serving households and businesses in New Addington, we acknowledge our ongoing responsibility to act with integrity and transparency in everything we do.

Supplier Due Diligence

We understand that the fight against modern slavery does not end at our doorstep. In recognition of this, Flowers New Addington undertakes rigorous due diligence processes when selecting and reviewing our suppliers. We expect all our suppliers, regardless of their size or location, to share our standards and principles. This includes requiring explicit confirmation that their operations are free from forced labour, exploitation, or any form of human trafficking. We reserve the right to conduct spot checks and request documentation to ensure compliance, and we will terminate relationships with any suppliers found in breach of these expectations.

Staff Training

Flowers New Addington provides tailored training to all staff, equipping them to understand the signs and risks of modern slavery and human trafficking. Our training programmes cover how to identify potentially vulnerable individuals, what steps to take if concerns arise, and the legal and ethical imperatives behind our modern slavery policy. This ensures that every member of our team is empowered to remain vigilant and proactive in both internal operations and when interacting with suppliers and the wider community.

Reporting Channels

We encourage anyone—whether staff, suppliers, or concerned community members—to raise concerns about possible modern slavery or unethical practices, without fear of retaliation. Clear internal reporting mechanisms are in place, enabling the confidential reporting of any suspicions or incidents. Each report is rigorously investigated by designated persons within our management team, and appropriate actions are taken promptly in accordance with our zero-tolerance stance. We are committed to protecting whistle-blowers and ensure that all reports are treated seriously and sensitively.

Annual Policy Review

Our Modern Slavery Statement is reviewed and updated annually to reflect changes in legislation, supply chain activities, and best practices. We continuously monitor the effectiveness of our policies and training, ensuring that our approach remains robust and relevant amid evolving risks. The annual review process includes an evaluation of our suppliers and staff engagement, as well as consultation with external resources to identify new threats or opportunities for improvement. We make any necessary adjustments to maintain and strengthen our commitment to a slavery-free business.

Our Local Responsibility

As a longstanding member of the New Addington community, Flowers New Addington’s dedication to combating modern slavery is part of our broader commitment to the welfare and safety of our customers, suppliers, and staff. We recognise that delivering beautiful floral arrangements comes with the responsibility of upholding the highest ethical values. Our policies and practices reflect our determination to remain a trustworthy business, safeguarding human rights and dignity throughout our operations and beyond.